BEFORE YOU SAY YES
You ask 12 questions on every case. The software never does.
The doubt is reasonable.
It takes three to four years to become an orthodontist. Yet your aligner software does not ask you to screen the case before it starts building the setup.
It simply assumes you already know the answer.
These 12 questions help you find it before you say yes.
Answer them all and you know what you are taking on.
Where you cannot answer, that is where the risk is.
THE QUESTIONS HELLE HATT ASKS ON EVERY CASE · 28,000+ PLANS
WHAT THE CERTAINTY GAP COSTS
€2,000
WHAT ONE CASE CAN QUIETLY COST IN LOST PRODUCTION
A case that needs an unplanned revision takes three to four hours of chair time you never billed. Add what that chair could have earned with another patient in it, and a single case reaches at least two thousand euros.
It never shows up as a line in your accounts. It arrives as an extra appointment here and a rescheduled one there, spread over months, which is why almost nobody catches it.
Every one of those hours was decided before treatment started, on a day when the case still looked straightforward.